cPanel
How to Redirect a Domain in cPanel
How to Redirect a Domain in cPanel Introduction Domain redirection allows you to automatically send visitors from one domain (or page) to another. It’s especially useful when migrating to a new domain, avoiding broken links, or improving SEO. Steps to Set Up a Redirect in cPanel Log in to cPanel Go to your cPanel dashboard, then open the Redirects option from the Domains section. (https://storage.crisp.chat/users/helpdesk/website/-/3/2/0/f/320f526694e88800Some readersPassword & Security in cPanel
The Password & Security feature in cPanel allows you to update your account password and configure two-factor authentication (2FA) to protect your hosting account from unauthorized access. Changing your password regularly and enabling 2FA are essential steps for maintaining account security. Step 1 — Log in to cPanel Visit your cPanel login URL (for example, https://yourdomain.com:2083). Enter your username and password, then click Log in to access your cPanel dashSome readersHow to Create or Delete a MySQL Database in cPanel
Managing MySQL databases is an essential part of running a website or application. With your Thamara Cloud hosting account, you can easily create or delete MySQL databases and users directly from your cPanel dashboard. How to Create a MySQL Database Log in to your cPanel You can access cPanel in two ways: Option 1: Directly via your domain link (e.g. yourdomain.com/cpanel) Option 2: Through your Thamara Cloud Client Area Go to dashboard.Few readersArchiving in cPanel
You can enable and manage email archiving in cPanel using the built-in Archive interface. This feature is especially useful for preserving incoming, outgoing, and mailing-list messages for a defined retention period. Step 1: Access the Archive Interface Log in to your cPanel account. In the Email section, click Archive. When the interface opens, you’ll see sections including Overview, Default Archive Configuration, Manage Archiving, IMAP Access, *DownloadFew readersChange Language in cPanel
You can change the display language of your cPanel interface to make it easier to navigate in your preferred language. This setting affects only your account and does not change the language for other users on the same server. Step 1 — Log in to cPanel Open your cPanel login URL (for example, https://yourdomain.com:2083). Enter your username and password. Click Log in to access the cPanel dashboard. Step 2 — Open the Language Settings In the PreferencesFew readersHow to Upload Files Using File Manager in cPanel
Overview The File Manager in your Thamara Cloud hosting account allows you to easily upload, organize, and manage your website files directly from your browser — no need for FTP software. This guide explains how to upload files to your hosting account using cPanel’s File Manager Step 1: Log in to Your cPanel Account You can access your cPanel in two ways:Few readersHow to Extract Files in cPanel
Overview Managing your website files efficiently helps improve organization, backup, and transfer speed. Thamara Cloud’s File Manager in cPanel allows you to easily compress (ZIP, TAR, GZ, RAR) or extract files directly from your hosting account — without the need for FTP or external software. How to Extract a File Log in to cPanel. Click the File Manager icon under the Files section. (https://storage.crisp.chat/users/helpdesk/website/-/3/2/0/f/320f526Few readersHow to setup Dynamic DNS (DDNS) in cPanel
Use cPanel’s Dynamic DNS (DDNS) feature to map a hostname on your cPanel-hosted domain to a device on a remote network that uses a dynamic IP address (an IP that changes). This lets a router or device automatically update the DNS record whenever its public IP changes — ideal for home servers, CCTV, NAS, or remote access to office resources. cPanel & WHM Documentation Step 1 — Access the interface Log in to your cPanel accFew readersHow to Create or Delete a MySQL Database "User" in cPanel
Managing database users is an essential part of keeping your website secure and properly configured. At Thamara Cloud, you can easily create or remove MySQL users from your cPanel dashboard. What Is a MySQL User and Why Is It Important? A MySQL user is a dedicated account created within your MySQL server for authentication and access control. This user is different from your cPanel or email login — it exists solely to manage permissions for your databases. By assigning spFew readersCalendar Delegation in cPanel
You can delegate access rights for a user’s calendar to other users via the Calendar Delegation interface. This is useful for team members who need to manage others’ schedules or shared resources like meeting rooms. Step 1: Access the Calendar Delegation Interface Log in to your cPanel account. In the Email section, click Calendar Delegation. The interface displays all existing calendar delegations for your account. Note: This option appears only if your hFew readersManaging Database User Privileges in Thamara Cloud (cPanel)
What are user privileges, and why are they important? In Thamara Cloud hosting environments, user privileges define what actions a user can perform on a database — such as adding, editing, or deleting data. Assigning privileges correctly ensures that each user has the right level of access to perform specific tasks while maintaining your website’s security and integrity. For example: A developer might need full access to manage and update database structures. A content manageFew readersHow to Access phpMyAdmin from cPanel
Overview At Thamara Cloud, you can easily manage your MySQL databases through phpMyAdmin, a built-in tool available in your control panel. phpMyAdmin allows you to view, edit, import, and export your database content with a user-friendly interface. Accessing phpMyAdmin from cPanel Log in to your Thamara Cloud cPanel. Scroll down to the Databases section and click on phpMyAdmin. Example: cPanel → Databases → phpMyAdmin (https://storage.crisp.chat/users/helpFew readersHow to compress Files in cPanel
Overview Managing your website files efficiently helps improve organization, backup, and transfer speed. Thamara Cloud’s File Manager in cPanel allows you to easily compress (ZIP, TAR, GZ, RAR) or extract files directly from your hosting account — without the need for FTP or external software. How to Compress a File Log in to cPanel. Open the File Manager. SelectFew readersHow to Access, Create, Test, and Manage Global email filters in cPanel
Keeping your email clean and organized is essential to protect your inboxes from spam, malicious attachments, and unwanted messages. cPanel makes this simple with the Global Email Filters feature — a built-in tool that lets you create filtering rules that apply to all email accounts under your hosting account automatically. Step 1 – Log in to cPanel Log in to your cPanel Control Panel via your Thamara.cloud account or directly through: https://yourdomain.com:2083 Use the loFew readersFile and Directory Restoration in cPanel
You can restore individual files or entire directories in cPanel using the built-in File and Directory Restoration interface. This is especially useful for recovering deleted or overwritten files, or rolling back changes without restoring your full account. Step 1: Access the File Restoration Interface Log in to your cPanel account. Navigate to the Files section. Click on File and Directory Restoration (this option appears only if your hosting provider has enabled itFew readersBoxTrapper (Spam Verification) in cPanel
You can use the BoxTrapper tool in cPanel to apply a challenge-response verification filter on an email account, requiring unknown senders to verify before their messages reach your inbox. This is especially useful for reducing spam on high-visibility or personal-email accounts. Step 1: Access the BoxTrapper Interface Log in to your cPanel account. In the Email section, click BoxTrapper. You will see a list of email accounts and each account’s BoxTrapper status.Few readersMIME Types in cPanel
The MIME Types feature in cPanel lets you define how web browsers handle specific file extensions. For example, you can use it to tell browsers to open uncommon file types (like .svg or .json) with the correct application or to serve custom file types correctly from your website. Step 1 — Log in to cPanel Open your cPanel login page (for example, https://yourdomain.com:2083). Enter your username and password, then click Log in. Step 2 — Access the MIME Types InterfaceFew readersCheck for System Installed Modules in cPanel
Check for System Installed Modules in cPanel: Keeping your website flexible and efficient often depends on the PHP packages you use. With Thamara Cloud, you can easily manage and install PHP PEAR packages right from your cPanel — no need for complicated setup or coding. PEAR packages help you extend PHP’s capabilities, making it easier to add powerful functions, manage dependencies, and streamline your website’s performance. Under Software, click theFew readersManaging Databases via SSH
Overview In Thamara Cloud, advanced users can manage databases directly through SSH access — including deleting databases, dropping users, and managing privileges — without needing to log into cPanel. Before proceeding, ensure you have root access or sufficient MySQL privileges, and always create a full backup first. Tip: If you’re not comfortable using SSH, our Thamara Cloud Support Team is happy to assist you through live chat or support ticket. How to DeFew readersUser Manager in cPanel
The User Manager in cPanel lets you manage users who have access to your hosting account services such as email, FTP, and Web Disk. From this interface, you can add, edit, or remove users and assign them specific access permissions — all from one central place. Step 1 — Log in to cPanel Open your cPanel login page (for example, https://yourdomain.com:2083). Enter your username and password. Click Log in to access the cPanel dashboard. Step 2 —Few readersHow to Import Databases via phpMyAdmin on Thamara
You can easily import your MySQL databases to your Thamara Cloud hosting account using phpMyAdmin, available in your cPanel dashboard. Follow the steps below to complete the process Steps to Import a Database Log in to your cPanel. Access your Thamara Cloud cPanel from your client area or directly via your domain link. Locate the “Databases” section, then click on the phpMyAdmin icon. This will open the phpMyAdmin dashboard in a new tab. (https://storage.crispFew readersHow to Reset Your cPanel Password
This article outlines the different methods available for resetting your cPanel account password, depending on whether you are already logged in Method 1: Via the cPanel Login Page (If you Forgot Your Password) Use this method if you cannot log into cPanel and need to use your registered email address. Access Page: Enter your cPanel URL into a browser. Request Reset: On the cPanel login page, click the Reset Password link. (https://storage.crisp.chat/users/helpdesk/webFew readersHow to Check CPU and Memory Usage in cPanel
How to Check CPU and Memory Usage in cPanel Introduction Monitoring your CPU and memory usage in cPanel helps you identify if your hosting account is running out of resources. High usage can cause slow website loading or even errors like 503 or 508. By keeping an eye on these metrics, you can quickly take action before performance issues affect your visitors. Steps to Check CPU and Memory Usage in cPanel Access Resource Usage Log in to your cPanel account, then goFew readersEmail Deliverability in cPanel
The Email Deliverability interface in cPanel helps you identify and fix issues with your domain’s mail-related DNS records (such as SPF and DKIM) so that your emails are trusted by recipient mail servers. Step 1: Access the Email Deliverability Tool Log in to your cPanel account. In the Email section, click Email Deliverability. You’ll see a list of your domains along with the status of their mail-related DNS records Step 2: Review the Email Deliverability TableFew readers
Plesk
How to Install a Free SSL Certificate on Plesk
How to Install a Free SSL Certificate on Plesk Log into Plesk Panel Go to your Plesk login page and enter your username and password. (https://storage.crisp.chat/users/helpdesk/website/-/3/2/0/f/320f526694e88800/indexde1lrr.jpeg =413xauto) Select Your Domain From the left-hand menu, click Websites & Domains , Select the domain name you want to secure. (https://storage.crisp.chat/users/helpdesk/website/-/3/2/0/f/320f526694e88800/index-71akwdbn.png =661xauto) Open SSL/PopularHow to Manage DNS Records in Plesk
1-Log into Plesk Panel. Access your Plesk dashboard 2-Select Your Domain Go to "Websites & Domains". Click on the domain name. 3- Open DNS Settings . Click "DNS Settings". 4-Add a New Record. Click "Add Record". Choose the record type (A, CNAME, MX, TXT...). Fill in the requiPopularHow to Migrate Your Website to Thamara.Cloud (or Between Hosts)
Step 1: Back Up Your Website Files Log in to your old hosting control panel (cPanel, Plesk, or FTP). Go to the File Manager or connect using FTP. Download all your website files — usually located in the publichtml or httpdocs folder. Save them as a ZIP file on your computer. Step 2: Export Your Database (if your site uses one) Open phpMyAdmin on your old hosting account. Select your website’s database from the list. Click the Export tab. Choose the QuiSome readersHow to Access Your Hosting Control Panel (Plesk)
How to Access Your Hosting Control Panel (Plesk) Log in to your Thamara Client Area ◦ Go to Dashboard ◦ Enter your registered email address and password (https://storage.crisp.chat/users/helpdesk/website/-/3/2/0/f/320f526694e88800/indexmxh4u4.png =645xauto) You can access your hosting services in two ways: ◦ Option 1: From your Dashboard, click the Services box directly. ◦ Option 2: From the top navigation bar, go to Services → My ServSome readersHow to Check Resource Usage (Disk, Bandwidth, CPU) in Plesk
Overview Monitoring your hosting resource usage is essential to ensure your website runs smoothly and within your hosting plan limits. In Plesk, you can easily check how much disk space, bandwidth, and other resources your website or domain is using. 1. Log in to Your Plesk Control Panel 2. From the Left Sidebar, Click “Statistics” You’ll find the Statistics option in thSome readersHow to Create a Backup in Plesk
1-Log in to Panel. 2. Go to "Websites & Domains" Select the domain you want to back up, select Back up / Restore 3. Create a New Backup Click the "Back Up" button You’ll see backup options:Some readersCheck Logs and Errors in Plesk
Overview: Monitoring your website logs is one of the most effective ways to understand what’s happening behind the scenes of your server. Through Plesk Logs, you can track every request, detect errors, identify visitor IPs, and troubleshoot performance issues — all from a single dashboard. In this guide, you’ll learn how to access and analyze your website logs step by step using the Plesk panel. 1- Access Logs in Plesk Log in to your Plesk Panel using your username and passwoSome readersHow to Change PHP Version in Plesk
How to Change PHP Version in Plesk Overview: Plesk allows you to easily change the PHP version for each domain or subdomain. This is helpful if your application requires a specific PHP version for compatibility or performance reasons. Steps to Change the PHP Version in Plesk: 1- Access Your Domain Settings Log in to your Plesk Panel using your username and password. From the left sidebar, go to “Websites & Domains” and select the domain you want to change the PHP versioFew readersHow to Set Up Password-Protected Directories in Plesk
Overview Password-Protected Directories in Plesk allow you to secure specific folders on your website using a username and password. This feature is useful when you want to restrict access to admin areas, development sites, or private files. Access Password-Protected Directories Log in to your Plesk Control Panel. From the left sidebar, go to Websites & Domains. Select your domain and click Password-Protected Directories. (https://storage.crisp.chat/usersFew readersHow to upload paid SSL certificate
Overview You can easily install or upload an SSL certificate to your domain using Plesk directly from your Thamara Dashboard. This guide walks you step by step through logging in, accessing your domain settings, and uploading your SSL certificate files. Step 1 — Log In to Plesk from Thamara Open your Thamara Dashboard: https://dashboard.thamara.cloud Go to Services. Select the hosting service where your domain is hosted. IFew readersHow to Back Up a Database in Plesk
Overview Backing up your database is an essential step before making any changes or migrations. Plesk provides a simple way to export your database directly from the control panel as a downloadable backup file (.zip). Step-by-Step Guide Step 1: Log in to Plesk From your Thamara Cloud Client Area → choose your hosting service → click Login to Plesk. Step 2: Open the Databases Section Click “Databases” from the left-side menu *(or use the Databases icon oFew readersManaging Git Repositories in Plesk
Overview The Git integration tool in your Thamara hosting (Plesk) allows developers and website owners to deploy code directly from Git repositories like GitHub, GitLab, or Bitbucket — without needing to upload files manually via FTP. This is ideal for managing updates, collaborating with teams, and maintaining version control for your web projects. Access the Git Tool Log in to your Plesk Dashboard → open your domain. In the left sidebar, click on “Websites & DomFew readersHow to Install WordPress on Your Hosting Using Plesk
How to Back Up and Restore Your Websites in Plesk Log into Plesk Panel Go to your Plesk login page and enter your username and password. Go to WordPress Toolkit ◦ From the left sidebar, click WordPress. ◦ Or, from the "Websites & Domains" tab, click “Get Started” → Install WordPress. (https://storage.crisp.chat/users/helpdesk/website/-/3/2/0/f/320f526694e88800/index1cFew readersHow to Secure Your Website with Imunify in Plesk
Overview Imunify is a powerful security tool integrated with your Thamara hosting control panel (Plesk). It automatically protects your website from malware, viruses, and attacks like brute force or injections — keeping your files, databases, and email accounts safe 24/7. Access Imunify Log in to your Plesk Dashboard In the left sidebar, go to Security → ImunifyAV / Imunify360 (https://storage.crisp.chat/users/helpdesk/website/-/3/2/0/f/320f526694e88800/1xyFew readersHow to Schedule a Task in Plesk
Scheduling tasks (also known as cron jobs) in Plesk allows you to automate commands or scripts at specific intervals, saving time and improving efficiency. This guide will show you how to schedule a task through your Plesk control panel. Follow these steps to create a scheduled task: Step 1: Access Scheduled Tasks Log in to your Plesk control panel. In the left sidebar, navigate to Websites & Domains. Click on Scheduled Tasks. (https://storage.crisp.chat/users/helpdesk/weFew readersHow to Manage Databases with Webadmin in Plesk
At Thamara Cloud, you can easily manage your MySQL and MS SQL databases using Webadmin, a built-in tool within your Plesk control panel. Webadmin lets you access, edit, import, and export your databases directly from your browser — no need to install any external software. Database Overview Plesk provides an intuitive Databases section where all your hosted databases are listed. From there, you can view database details, manage users, and open Webadmin (phpMyAdmin) for direcFew readersHow to Apply Security Measures in Plesk
Keeping your websites secure is essential to prevent vulnerabilities, data breaches, and unauthorized access. Plesk simplifies this with the Critical Security Measures feature — a one-click tool that applies key hardening steps to your hosting environment automatically. This article explains how to access, apply, and if necessary, revert these measures from the Websites & Domains section in Plesk on your Thamara.cloud hosting account. Step 1 – Log in to Plesk Log in to your PleskFew readersHow to Use Imunify to Protect Your Website from Malware in Plesk
Imunify360 is integrated into your Plesk hosting at Thamara.cloud to automatically detect, clean, and protect your websites from malware, viruses, and security threats. This guide will walk you step-by-step through how to use Imunify in Plesk to keep your websites secure. Step 1: Access Imunify in Plesk Log in to your Plesk control panel. In the left sidebar, click WebSites and Domain scroll down to the Imunify icon Click Imunify to open the dashboard. (Few readersHow to Manage Files Using File Manager in Plesk
Overview The File Manager in Plesk allows you to easily upload, edit, and organize your website files directly from your hosting control panel — without the need for an FTP client. This guide walks you through how to access File Manager, upload files, edit code, and manage folders for your website. Step 1: Log in & Access Websites & Domains Log in to your Plesk Panel via Thamara Cloud dashboard. From the left sidebar, click on Websites & Domains. Here you’ll see your active domFew readersAdding New Domains and Subdomains in Plesk
This guide explains how Thamara can add new domains, subdomains, domain aliases, and forwarding domains in Plesk. Each section includes clear steps and placeholders for images showing what to capture on your screen. Adding a New Domain in Plesk After you add a domain, you can create subdomains and aliases for it. Step-by-Step 1- Log in to Plesk. (https://storage.crisp.chat/users/helpdesk/website/-/3/2/0/f/320f526694e88800/index-716t6mg.png =236xauto) 2- In the left sidebFew readersHow to Add Custom DNS Records in Plesk
How to Add Custom DNS Records in Plesk Log into Plesk Panel Go to your Plesk login page and enter your username and password. (https://storage.crisp.chat/users/helpdesk/website/-/3/2/0/f/320f526694e88800/index1uxunb3.jpeg =335xauto) Go to DNS Settings ◦ From the left sidebar, click on Websites & Domains. ◦ Scroll down and click Hosting & DNS, then click DNS option. (https://storage.crisp.chat/users/helpdesk/website/-/3/2/0/f/320f526694e88800/index-516q119j.png =695Few readersHow to Create a Database in Plesk
Overview In Plesk, databases are created in two steps: Create the database. Create a database user and assign the correct access. This guide explains each step clearly, following Thamara Cloud’s standards for shared hosting clients. Step-by-Step Guide Step 1: Log in to Plesk Go to your Plesk control panel via Thamara Cloud Client Area → Hosting Service → Login to Plesk. Step 2: Open the Databases Section From the left-side menu, click “DatabaFew readersCopying Website Files in Plesk
You can copy your website files in Plesk to another website within the same account or to an external FTP storage. This feature is particularly useful for creating staging environments or backing up your production website before making major changes. Step 1: Access the Website Copying Tool Log in to your Plesk control panel. From the left-hand sidebar, select Websites & Domains. Locate your production website (for example, thamara.info). Click Copy Files oFew readersManaging Node.js in Thamara
Overview Thamara Hosting provides built-in support for Node.js applications through the Plesk control panel. This allows you to easily deploy, manage, and run Node.js apps directly from your hosting account without needing SSH-level configuration or a dedicated server. Using the Node.js extension, you can: Enable Node.js for a domain or subdomain. Upload and run your app (e.g., Express.js, Next.js, etc.). Manage environment variables. Restart or stop your app from Plesk.Few readers
VPS and Dedicated Servers
Managing Compressed Files via SSH on Thamara Cloud
When working with your Thamara Dedicated or VPS server, you can easily extract and compress files directly through SSH. Below are the basic commands for different file types. Note: Make sure SSH access is already enabled for your account. If you haven’t set it up yet, please check our guide: “How to Get and Use SSH Access” on the Thamara Cloud Knowledge Base..zip FilesTo extract:unzip archive.zipSome readersUpgrading to VPS: When to Migrate from Shared Hosting?
Overview: Why Do Many Choose Shared Hosting? Shared Hosting is the most common starting point for new websites. In a shared environment, your website shares resources (such as RAM, CPU, and storage space) with hundreds of other websites on the same physical server. Key Advantage: Low cost and ease of management. Limitations: Your resources are "unmetered" but come with a ceiling on the overall server resource usage. This restriction is in place to ensure that no single site compromises tSome readersHow to Modify a User Account in WHM
How to Modify a User Account in WHM Log in to WHM ◦ Go to https://yourdomain.com/whm or https://yourdomain.com:2087 ◦ Enter your root username and password ◦ Click Log In Access the Modify Account Tool ◦ In the top-left WHM search bar, type Modify ◦ Click Modify an Account from the search results (https://storage.crisp.chat/users/helpdesk/website/-/3/2/0/Some readersHow to Reboot Your Server in WHM
Overview Sometimes, you may need to reboot your VPS or Dedicated Server — for example, after major configuration changes, software updates, or to resolve performance issues. WHM provides a safe way to restart the server or system services without data loss. Types of Reboots in WHM WHM offers two reboot options: Graceful Server Reboot Safely stops all services before rebooting. Prevents data corruption. Recommended in most cases. Forceful Server RSome readersHow to enable Monitor to auto-restart services
Overview To ensure your VPS or Dedicated Server stays online and stable, WHM offers a Service Monitoring feature that automatically checks the health of critical services (like Apache, MySQL, and Exim) and restarts them if they stop working. This feature helps prevent downtime by automatically detecting and fixing service interruptions. 1. Log in to WHM Go to: https://yourserverip:2087 Enter your root username and password. (https://storage.crisp.chat/users/helSome readersHow to Change a Server Hostname & Add DNS Entry in WHM
"Overview" The server hostname is a key identifier that helps your server establish its online identity. Changing your hostname via WHM (Web Host Manager) ensures accurate system recognition and adds a professional touch to your Thamara VPS or Dedicated Server. Important: Changing the hostname may temporarily restart some services. We recommend performing this during off-peak hours to minimize interruptions. Log in to WHM Access your WHM at: https://yourdomain.com/whm orFew readersHow to Restart Services in WHM
Overview In certain situations, you may need to restart essential server services such as Apache, MySQL, or Exim. This is often required after configuration changes, updates, or when troubleshooting issues related to websites, databases, or email delivery. WHM provides a simple interface to safely restart these services without needing command-line access. 1. Log in to WHM Go to your WHM login page: https://yourserverip:2087 or https://yourhostname.com/wFew readersHow to Change PHP Versions on VPS & Dedicated Servers Using MultiPHP Manager
How to Change PHP Versions on VPS & Dedicated Servers Using MultiPHP Manager Log in to WHM ◦ Go to https://yourdomain.com/whm or https://yourdomain.com:2087 ◦ Enter your root username and password ◦ Click Log In (https://storage.crisp.chat/users/helpdesk/website/-/3/2/0/f/320f526694e88800/index-11utjphn.png =429xauto) Open MultiPHP Manager ◦ In the Search bar at the top left, type MultiPHP Manager ◦ Select it from the Software section *(You’ll see aFew readersHow to Delete or Terminate an Account in WHM
How to Delete or Terminate an Account in WHM Log in to WHM ◦ Go to https://yourdomain.com/whm or https://yourdomain.com:2087 ◦ Enter your root username and password ◦ Click Log In Access the Terminate Account Tool ◦ In the WHM search bar, type Terminate ◦ Click Terminate Accounts from the search results (https://storage.crisp.chat/users/helpdesk/websiFew readersHow to Change a User’s Password in WHM
How to Change a User’s Password in WHM Log in to WHM ◦ Go to https://yourdomain.com/whm or https://yourdomain.com:2087 ◦ Enter your root username and password ◦ Click Log In Open the List Accounts Section ◦ In the top-left WHM search bar, type List Accounts ◦ Click List Accounts from the search results (https://storage.crisp.chat/users/helpdesk/website/-/Few readers