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  • Forgot Password For Thamara Account
    If you forgot your Thamara account password, you can reset it. 1- Go to the Thamara home page. 2- Click on Forgot. (https://storage.crisp.chat/users/helpdesk/website/-/3/2/0/f/320f526694e88800/index8xjhwo.png =833xauto) 2- Enter your Email then click on submit. (https://storage.crisp.chat/users/helpdesk/website/-/3/2/0/f/320f526694e88800/index-1ystiij.png =831xautPopular
  • Update your payment methods
    Go directly to the Update-payments , or follow the steps below: 1-Go to your Thamara Dashboard page. You might be prompted to sign in. 2- Click on you Name in the top right-hand corner, Then select Payment Methods: (https://storage.crisp.chat/users/helpdesk/website/-/3/2/0/f/320f526694e88800/index-1375zqe8.png =671xauto) 3- Select add new card: (https://storagSome readers
  • How to Link Your Thamara Account with Google for Quick Login
    How to Link Your Thamara Account with Google for Quick Login Log in to your Thamara Client Area ◦ Go to Dashboard ◦ Enter your registered email address and password. Open Security  ◦ Click your profile icon at the top-right corner. ◦ From the dropdown menu, select Security Settings. (https://storage.crisp.chat/users/helpdesk/websitSome readers
  • How to Sign in
    Go directly to the Sign-in-page  to sign in to your Thamara Account, or follow the steps below: 1- Go to the Thamara-Home-page. 2- In the top right-hand corner, select Client Area (https://storage.crisp.chat/users/helpdesk/website/-/3/2/0/f/320f526694e88800/index-3tuc3q6.png =245xauto)    3-Enter your Email Address. You can also sign in with your Google account. (https:/Some readers
  • How to Open a Support Ticket from the Dashboard
    How to Open a Support Ticket from the Dashboard Log in to your Thamara Client Area ◦ Go to Dashboard ◦ Enter your registered email address and password. Choose How to Open a Ticket ◦ You can open a ticket using either of these methods: ◦ Option 1: Click the blue “Open Ticket” button at the top-right of your Dashboard. ◦ Option 2: From theSome readers
  • How to View and Download Your Invoices
    How to View and Download Your Invoices Log in to your Thamara Client Area ◦ Go to Dashboard ◦ Enter your registered email address and password. (https://storage.crisp.chat/users/helpdesk/website/-/3/2/0/f/320f526694e88800/index135zusd.png =787xauto) Open the Billing Section ◦ From the top menu, click Billing. ◦ Then select My Invoices from the dropdown list. ◦ A list of all your invoices (Paid, Unpaid, and Overdue) will appear. (Some readers
  • Update Your Account Information
    Update your Thamara account profile To help keep your account secure, we recommend that you keep your account profile information up to date. Your profile info includes your name, email, postal addresses, organization and phone numbers. Go to your Thamara Dashboard page. You might be prompted to sign in. (https://storage.crisp.chat/users/helpdesk/website/-/3/2/0/f/320f526694e88800/index-1j17n48.png =734xauto) Complete the onscreeFew readers
  • How to activate/ disable Two-factor authentication
    To enhance your account security, you can require 2-step verification every time you sign in to your account and for all high-risk actions (like changing your password). This makes it even more difficult for bad actors to get into your account. 1-Go to your Thamara Dashboard page. You might be prompted to sign in. 2- Select Security Settings: (https://storage.crisp.chat/users/helpdesk/website/-/3/2/0/f/320f526694e88800/index-11kn6s4pFew readers
  • Invite users to your Account
    What does it mean to invite users to my Account ? By inviting users, you can grant them access to your account, letting them either take specific actions or just observe and track your account's activities, but without having to share passwords or other secure information How to invite users: Go directly to the Invite-users-to-your-account  ,or follow the steps below: 1- Go to your Thamara Dashboard (https://dashbFew readers

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