User Manager in cPanel

The User Manager in cPanel lets you manage users who have access to your hosting account services such as email, FTP, and Web Disk. From this interface, you can add, edit, or remove users and assign them specific access permissions — all from one central place.

Step 1 — Log in to cPanel

1. Open your cPanel login page (for example, https://yourdomain.com:2083).
2. Enter your username and password.
3. Click Log in to access the cPanel dashboard.

Step 2 — Access the User Manager

1. In the Preferences section, click User Manager.
2. The page displays all existing users associated with your cPanel account, including their assigned services and contact email addresses.

Step 3 — Understand the User List

Each user card shows:

• Username – The user’s login name.
• Contact Email – The address used for notifications or password resets.
• Access Indicators – Icons showing which services the user can access:
• • Email
  • FTP
  • Web Disk
• Status Icons – Indicate whether access to a specific service is active or disabled.

Step 4 — Add a New User

1. Click Add User at the top right of the page.
2. Fill out the following fields:

• • Full Name – The user’s display name.
  • Username – Used for login; must be unique within your account.
  • Domain – Select the domain associated with the user.
  • Password – Enter a secure password or click Generate for an automatically created one.
  • Contact Email – Optional; used for account recovery and notifications.

3. Under Services, choose which access types to grant:

• • Email – Creates a new email account for this user.
  • FTP – Grants access to specific folders via FTP.
  • Web Disk – Allows file management through WebDAV connections.

4. Click Create to add the new user.

Step 5 — Edit or Delete a User

To edit a user:

1. Find the user in the list.
2. Click Manage next to their name.
3. Update their name, password, contact info, or service permissions.
4. Click Save when done.

To delete a user:

1. Click Delete next to the user.
2. Confirm the deletion when prompted.Deleting a user also removes their associated email, FTP, and Web Disk accounts.

Step 6 — Reset a Password

1. Open User Manager and find the user.
2. Click Manage → Security Information.
3. Enter a new password or generate one automatically.
4. Click Save to apply changes.

Notes and Best Practices

• Assign only necessary permissions to each user to improve security.
• Use strong passwords and update them periodically.
• Remove inactive users to reduce potential access risks.
• Ensure each user has a valid contact email for password recovery.

Need Help?

If you experience issues adding or managing users, contact Thamara.Cloud Support for quick assistance.

Updated on: 13/11/2025